"Trainers show deep knowledge in the subject matter." --MCC Corporate College Student
  |   Sign In   |   View Cart   |   Help   |   Cart: 0 items
 
Print Course information
E-mail to a friend
Return to Course Catalog

Course Catalog

Knock Your Socks Off Service  

You can build rapport with customers by being customer-focused. This means connecting with your customers, being positive, paying close attention to the customers' needs, and understanding their feelings by empathizing with them. Learn the critical components of better listening skills in both phone interactions and face-to-face. Avoid the 10 deadly sins in customer service relationships and communication. This session empowers you to take your innate service skills to higher levels. A must course for the service-giver!

Click here for Cancellation/Refund Policy

 

  • Knock Your Socks Off Service WBUS379

  •  

  • Item: 35040

    Fee: $159.00

  • Instructor: JoAnne Sims

    Capacity Remaining: 16

  • Dates: 12/12/2019 - 12/12/2019

    Times: 8:30 AM - 12:30 PM

  • Sessions: 1

    Days: Th

  • Building: Economic & Workforce Development Center

    Room: Training Rm 1

 

  • Knock Your Socks Off Service WBUS379

  •  

  • Item: 35253

    Fee: $159.00

  • Instructor: JoAnne Sims

    Capacity Remaining: 18

  • Dates: 3/12/2020 - 3/12/2020

    Times: 8:30 AM - 12:30 PM

  • Sessions: 1

    Days: Th

  • Building: Economic & Workforce Development Center

    Room: Training Rm 1