New and short-term managers and supervisors or those preparing for the role will gain multiple tools for their toolbox. Supervisors and managers will learn core knowledge, skills and effective means to supervise others. You will be introduced to the factors affecting employees’ performance and learn best practices of the supervisor/manager who is most able to influence. You will also explore what ‘managing others effectively’ looks like, with a view to dispelling unhelpful myths that can undermine confidence and create unnecessary stress. Topics covered include principles of effective performance management, goal setting, delegation, motivating others, giving constructive feedback, and introduction to coaching for performance.
