We have a challenging economy, and most organizations need to top performance from their workforce to survive. Trying to hold people accountable often reduces the trust levels in a group, which is devastating to morale and productivity.

In this experiential course we will explore:

• The mistakes leaders often make when holding people accountable
• This relationship between trust and accountability
• A Five model for improving accountability
• The results that are achieved by improving trust
• How the culture will benefit by a balanced approach
• Case studies and role playing exercises to support learning