Let’s face it; conflict between people who work in close proximity is inevitable.  The good news is that there are numerous techniques that can keep the problem from becoming debilitating. This four-hour course explores several different techniques to prevent conflict, to manage it when it occurs, and to heal from existing conflict.  The result will mean higher productivity and a vast improvement in the quality of life for those who understand and use these techniques. 

The course is particularly helpful for leaders who manage groups of people.  It contains many preventive and corrective ideas that can nearly eliminate conflict in your group.